FIX

South African client
Had a problem
With the product

Reputation is vital
&
The company always takes
Care of customers

I was given the okay
So I opened a case
And detached
A head

I gave it to the man
With the funny accent
He was happy

Saw him smile
For the 1st time
He smiles like
Bugs bunny

And all of the sudden
He was not just business like
Impersonal and indifferent

It seemed to me
He wanted to become
My friend